Terms of service.

BSolve IT Limited, trading as Mailbox MCP, registered in England and Wales, company number 04607330, VAT number GB 806 170 747, registered office 5 Epping Close, Barton Seagrave, Kettering, Northamptonshire, NN15 6TR. Contact: support@mailbox-mcp.com.

Mailbox MCP is a remote MCP server. You connect a mailbox you already own, and an AI client of your choosing can then read, search, draft, send, reply to, forward, move, delete and flag mail in it, at your instruction.

Deleting moves a message to Trash, as your own mail client does, and we provide no way to erase mail permanently or to empty a folder.

One action is an exception and we would rather name it here than let you find it: asking it to change a draft replaces that draft, because IMAP cannot edit a message in place. The new version is saved before the old one is removed, and the version it replaces is not kept. It applies only to unsent drafts, never to mail you have received or sent.

We do not provide:

• the mailbox itself, or any guarantee about your mail provider;
• the AI client, or any guarantee about what it decides to do;
• backup, archiving, export or migration of your mail;
• file storage, or a calendar or an address book on any mailbox whose owner has not connected one; where an address book is connected, we look contacts up in it, write to it only on your instruction and only where the book allows it, and keep no copy beyond the minutes a card is held in memory, as the privacy policy sets out.

• Having the right to connect the mailbox you connect. If it belongs to an employer, that you are permitted to.
• Keeping your account credentials to yourself.
• What is sent from your mailbox through the service.
• Complying with your own obligations to the people who write to you, including data protection ones.
• Keeping your own backups. We are not one.

Team Access lets you give a named person their own connection to a mailbox you own, at a permission level and with a daily cap you set. It is bought once for the account, as a tier of a fixed number of people, on top of Pro on the mailboxes themselves. The Team Access pricing page states the tiers and what each includes.

• An invitation is not resale or sub-licensing. A person you invite uses the service under these terms, through their own account, on the mailboxes you choose; they do not receive a copy of your credentials, a share of your subscription, or any right to pass their access on.

  The only way to give somebody else access to a mailbox through this service is to invite them, and an invitation is accepted only by an account whose verified email address is the one you invited.

• You are responsible for who you invite and for removing them. You choose their level, their cap and their mailboxes, you can change any of those or pause the person at any time, and you remove them in one action, after which every connection they made ends on its next call.

  What they do on your mailbox through the service is done at your invitation; the calls they make are recorded against their name in your activity record so you can see it.

• A person who accepts an invitation accepts these terms, the acceptable-use section included, for their use of the mailboxes they are given, and the privacy policy tells them what the mailbox owner can see of what they do there.

• A tier can be changed at any time. Moving up is invoiced now for the difference; moving down credits it to your next invoice and parks the people beyond the new allowance, newest first, who are named before anything changes.

  When a tier ends, by cancellation at the end of its paid year or by a full refund, everybody on it is parked rather than deleted, and a tier that covers them again seats them without re-inviting. The cancellation and refund terms for a Team tier are in the refunds and cancellation policy, which forms part of these terms.

Do not use the service to:

• send unsolicited bulk mail, of any kind, for any reason;
• break any law, or infringe anyone's rights;
• access a mailbox you are not entitled to access;
• attempt to break, overload or circumvent the limits on the service;
• resell access without a written agreement with us. Inviting a person under Team Access is not resale; sharing your own credentials, your connector URL or a token with somebody who was not invited is.

We may suspend an account that is doing any of these, and will tell you why. Where the breach is serious, such as bulk unsolicited mail, we may suspend first and explain immediately afterwards, because the alternative is letting it continue while we compose an email.

We aim to keep the service running and we do not offer a service level agreement. It depends on things outside our control, including your mail provider, your AI provider, and the internet between them.

Providers change how their systems work, sometimes without notice. 2 such changes are described in our set-up guides and both broke every tool in this category on the day they happened. If a provider change stops a connection working, we will fix it as quickly as we can, but we cannot promise it will not happen.

The free tier is free and needs no card. Pro is £34.99 + VAT per mailbox per year, which is £2.92 a month, taken by card through Stripe as one annual payment and renewing annually until you stop it. There is no monthly payment option: the monthly figure is what the annual charge works out at, and the annual charge is what is taken.

Team Access is bought once, for the account, as a tier of 3, 5 or 10 named people at £119.99 + VAT, £199.99 + VAT or £399.99 + VAT a year, taken the same way and renewing annually until you stop it. It includes no mailbox. Moving between tiers takes effect immediately within the same year, up invoiced for the difference and down credited to the next invoice.

Prices on this site are net of VAT. VAT is added at the checkout at the rate that applies to you, which is 20% for United Kingdom customers, and the total is shown before you confirm.

You can stop the renewal on any mailbox, or on a Team tier, at any time from the control panel; Pro then runs to the end of the period you have paid for, and a tier to the end of its paid year.

Our refunds and cancellation policy sets out the detail, including the statutory 14 day right for UK consumers and what a refund of a Team tier does to the people on it, and it forms part of these terms.

If we change the price, it takes effect at your next renewal and we will tell you before that happens. A price change never applies to a period you have already paid for.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected by anything on this page.

Otherwise, and to the extent the law allows: we are not liable for indirect or consequential loss, for lost profits, for lost business, or for loss of data where you had the means to keep your own copy. Our total liability in any 12 month period is limited to what you paid us in that period.

That limit is low because the price is low, and stating it plainly is fairer than burying it. If your use of the service is important enough that the limit troubles you, say so before you rely on it and we will have a sensible conversation about it.

You can close your account at any time. Doing so removes your stored mailbox credentials. We do not refund the remainder of a paid period on closure except as set out in the refunds policy.

We can end the agreement by giving you reasonable notice, or immediately where you have seriously breached the acceptable use section. If we end it without cause, we will refund the unused part of anything you have paid.

We also close accounts that hold nothing, so that we keep no more than we need.

• An account whose address was never confirmed is closed 30 days after it was created.
• A confirmed account with no mailbox is closed after 90 days without a sign-in to the control panel, and we email you 14 days before with the date; signing in or adding a mailbox keeps it.

Neither can touch a paid period, because an account with a mailbox is never closed this way. The privacy policy sets out the details.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK, you may bring proceedings in your own jurisdiction.

Where you use the service for a business, the data processing agreement forms part of these terms.

When these terms change, the reviewed date at the top of this page changes with them. Where a change materially affects your rights we will email account holders rather than relying on you noticing.